Kili is an AI-powered customer service agent that leverages the capabilities of GPT-4 to provide instant, reliable responses to customer queries. It’s designed to learn from feedback and utilize your company’s knowledge to provide accurate responses.
Features of Kili
- On-Demand Assistance: Kili provides reliable and accurate responses to customer queries in seconds. It can access information from various sources such as documents, CSVs, webpages, databases, and APIs to provide comprehensive support.
- Versatile Integration: Kili can be integrated into various platforms. Customers can get instant answers via a chatbot, Slack, or through a Chrome Extension on top of your existing customer service tool. This eliminates the need for context switching and enhances the user experience.
- Continuous Learning and Improvement: Kili improves over time by learning from the feedback provided. It can also take actions based on the queries, thereby increasing productivity and customer satisfaction.