About Question Base
Question Base is an innovative knowledge base designed to automate internal support. It is powered by AI and seamlessly integrates with Slack to provide instant answers to your team’s questions. As your team interacts on Slack, new answers are continuously captured, ensuring that the knowledge base remains up-to-date and relevant.
Features of Question Base
- Automate Internal Support in Slack: Question Base uses advanced AI algorithms to answer your team’s questions directly inside Slack. This means that your team doesn’t have to leave their chat environment to get the answers they need.
- Zero-Effort Documentation: With Question Base, you don’t have to spend hours documenting processes or answers. The system captures new answers as your team chats, ensuring that the knowledge base is always updated.
- Fast Responses: People get answers within just 3 seconds, making it ideal for hybrid work environments where quick communication is essential.
- Auto-Capture & Self-Organizing: The platform grows organically by automatically capturing answers to new questions. This self-organizing feature ensures that the most relevant and recent information is always available.
- Reduces Dependencies: By providing instant answers, it reduces the need for team members to rely on others, fostering independence and efficiency.
- Surfaces Knowledge: Question Base digs out valuable insights from existing conversations in Slack, ensuring that no piece of information goes unnoticed.
- Grows Organically: As your team interacts and discusses various topics on Slack, Question Base captures these conversations and organically grows its knowledge base.
- Support for Various Roles: Whether you are a founder, product manager, CTO, COO, or in sales and support, Question Base is designed to cater to your specific needs.
- Easy Integration: There’s no complex installation process. You can start using Question Base immediately in Slack, and the first 30 days are complimentary.